Updates and maintenance
UTUVO is built by Micky Yang. Here is what your purchase already includes, and the additional maintenance process proposed for review.
Already included in the licence terms
These are the current terms, not new promises. Read the full terms
1. Perpetual licence
A paid licence is perpetual. It does not expire with time and has no recurring charge.
The licence covers the product major version purchased and every public release within that major version. Bug fixes, security updates, macOS compatibility updates and any features we choose to release within that major version are included at no additional charge.
At least one of the order confirmation, receipt, licence record or app will identify the purchased product, major version and licensed device count so you can confirm the scope of your licence.
4. If you do not upgrade
You may choose not to buy a new major version. Your existing licence remains valid, its included rights do not shrink, and you may continue using the purchased version indefinitely.
We do not guarantee that an older version replaced by a new major version will remain compatible with future macOS releases, future Mac hardware or third-party hardware and software. A compatibility limit caused by those changes does not mean that a perpetual licence has expired or become invalid.
6. If the verification service ends
If we permanently end the licence verification service, or it will no longer support a sold product, we will provide lawful perpetual-licence holders with a way to use the product without that service before it ends.
If a third-party service ends without notice or another cause outside our control prevents advance delivery, already activated paid versions will continue to work. We will provide a substitute as soon as reasonably practicable.
The substitute may be a final unlocked build, permanent offline certificate, offline activation tool or another mechanism with the same effect, at no additional charge. Within the licensed device count it will support continued use, reinstallation and activation on a replacement compatible Mac.
This protection does not promise that an old version will remain compatible with future macOS, hardware or third-party technology.
Proposed maintenance process: draft
The following three sections await Micky’s confirmation. They are not an effective policy or a service-level guarantee.
Bug reports and fixes · Draft
Proposed process: aim to acknowledge support mail within five business days. Prioritize reproducible crashes, activation failures and data-loss risks. Once an issue is reproduced, report whether a workaround or a fix is planned. Acknowledgement is a target, not a guaranteed fix deadline; investigation and third-party dependencies can take longer.
New macOS releases · Draft
Proposed process: evaluate the current product major version against new macOS betas and publish compatibility findings before recommending an OS upgrade. If a supported workflow breaks, prioritize investigation and include same-major compatibility fixes without an extra charge. Do not promise day-one support for every OS, Mac or third-party device. Check the product requirements and try your workflow before upgrading.
If a product is discontinued · Draft
Proposed process: announce a planned end of sales or maintenance on the product page, state the last supported macOS and explain download and support arrangements. Ending sales or maintenance must not reduce rights already included in a purchase. No unlimited future compatibility or lifetime development promise is proposed.